Our Story

About Us

YLELY GROUP

As an imaginative and innovative company, YLELY Group specializes in natural gemstone products wholesale. With a solid foothold established in June 2020 and based in Shenzhen City, Guangdong Province, China, our primary focus is on the research, development, design, manufacturing, and sale of various gemstone products, including healing crystals, massage products, gemstone carvings, semi-precious jewelry and some adult toys.

Thanks to many years of experience in the industry, coupled with our strong research capabilities, we have formulated over 10,000 unique natural gemstone products. Our core principle is the “Beauty of Harmony,” and we fuse traditional cultures from around the world with this philosophy, making our products popular across 70 countries and regions worldwide. This commitment to quality has earned us the trust and accolades of our customers, who appreciate the quality of our products and our all-encompassing customized services.

Our commitment to premium quality and unrivaled customer service is a core part of our brand DNA. Our rigorous quality control process ensures that all our gemstone products are safe, eco-friendly, and compliant with global standards, making them ideal for retail customers, as well as those in the fashion and interior décor industries, amongst others.

YLELY is an ambitious company, constantly striving to innovate, break new ground, and maintain the quality of our products. We firmly believe that our natural gemstone products will continue to appeal to customers worldwide for years to come.

about ylely

Service

One-stop Professional Customization Service

Each stone is carefully selected and processed into the shape you, your family, friends, or guests would like.

We just love nature and our work, and believe that these spiritual stones will bring good luck to you and us.

We are happy to assist you with any questions you may have about your order, the use of your stones and your daily care.

  • Free Sample
  • Logo Engraving
  • Bulk Customization
  • OEM & ODM
  • Mineral Identification
  • Guidance

FAQ

Frequently Asked Questions

Here are some of the most frequently asked questions and answers by our guests. Hope it will provide you with reference and help.

Can I get a free sample?

Of course. We provide 1 or 2 types for your testing. Please provide us with your Express account No so that we can send it out, otherwise we will charge the necessary shipping costs.

Do you accept custom orders?

Absolutely, we provide one-stop gemstone customization service. Once we know your preferred gemstone, shape and size, we can then make a model for your reference. If you have more detailed requirements, please provide us with as many details as possible and we will be happy to work on them in depth for you.

Do you have refund and return policy?

If you receive defective products, please notify us of the style and quantity within 10 days, and keep the relevant pictures and videos. We will refund or resend the replacement products for you in the next order.

What is your MOQ?

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How about the production time?

Usually the MOQ for normal products is 100 pieces or 1 kg. For custom or special style, we will consult with you according to the actual situation.

What payment methods do you support?

We currently support T/T, Wire transfer, Paypal, Western Union.

Reliable

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