Our Story

About Us

YLELY GROUP

Established in June 2020 and headquartered in Shenzhen City, Guangdong Province of China. YLELY is a modern company that dedicates to natural Gem products research, development, design, sales and manufacturing. Our main GEM products include gemstone carvings, healing crystals, guasha products, jewelry and so on.

With the strong research capability in natural gemstone products and 12 years industry experience, we have manufactured over 10,000 different types of gemstone products. YLELY always adhere to ”Beauty of Harmony” to core value, while combined with the traditional culture of the world, our products have been exported to over 70 countries and regions as well, such as Europe, USA, Southeast Asia, Middle East, Oceania etc., The ultimate pursuit of product quality and one-stop customized service earned us the trust and high praise of customers all over the world.

We believe, in the case of our constant efforts and persistence, YLELY will be getting much better in the nearly future, and to serve more people around the world.

about ylely

Service

One-stop Professional Customization Service

Each stone is carefully selected and processed into the shape you, your family, friends, or guests would like.

We just love nature and our work, and believe that these spiritual stones will bring good luck to you and us.

We are happy to assist you with any questions you may have about your order, the use of your stones and your daily care.

  • Free Sample
  • Logo Engraving
  • Bulk Customization
  • OEM & ODM
  • Mineral Identification
  • Guidance

FAQ

Frequently Asked Questions

Here are some of the most frequently asked questions and answers by our guests. Hope it will provide you with reference and help.

Can I get a free sample?

Of course. We provide 1 or 2 types for your testing. Please provide us with your Express account No so that we can send it out, otherwise we will charge the necessary shipping costs.

Do you accept custom orders?

Absolutely, we provide one-stop gemstone customization service. Once we know your preferred gemstone, shape and size, we can then make a model for your reference. If you have more detailed requirements, please provide us with as many details as possible and we will be happy to work on them in depth for you.

Do you have refund and return policy?

If you receive defective products, please notify us of the style and quantity within 10 days, and keep the relevant pictures and videos. We will refund or resend the replacement products for you in the next order.

What is your MOQ?

Description for this block. Use this space for describing your block. Any text will do. Description for this block. You can use this space for describing your block.

How about the production time?

Usually the MOQ for normal products is 100 pieces or 1 kg. For custom or special style, we will consult with you according to the actual situation.

What payment methods do you support?

We currently support T/T, Wire transfer, Paypal, Western Union.

Certificates

O_01
R_01
ROHS-1
 ROHS-2